PLEASE READ THIS
BOUND BY THE TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. IF
YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE THE WEBSITE.
www.aurthot.com, an internet based portal owned and operated by Aurthot
Surgicals (OPC) Private Limited, a company duly incorporated under the
provisions of the Companies Act, 2013 (hereinafter, referred to as “Aurthot”
or “We” or “Our” or “Us” or “Company”).
Website is a platform that facilitates the sale of surgical,
rehabilitation products. The arrangement between the Buyer and Aurthot
Use. The Services would be made available to such natural persons who
have agreed to become buyers on the Website after obtaining due
registration, in accordance with the procedure as determined by Aurthot,
from time to time (referred to as “You” or “Your” or “Yourself” or
“User”, which terms shall also include natural persons who are accessing
the Website merely as visitors). The Services are offered to the Users
through various modes which shall include issue of discount coupons and
vouchers that can be redeemed for various goods/ services offered for
have implemented reasonable security practices and procedures that are
commensurate with the information assets being protected and with the
nature of our business. While we try our best to provide security that is
commensurate with the industry standards, because of the inherent
vulnerabilities of the internet, we cannot ensure or warrant complete
security of all information that is being transmitted to us by you.
the purpose of providing the Services and for other purposes identified
certain data and information of the Users. Aurthot is committed to
protecting the Personal Information of the Users and takes all reasonable
precautions for maintaining confidentiality of the User’s Personal
you understand the following:
type of Personal Information (including Sensitive Personal Data or
Information) that Aurthot collects from the Users;
purpose of collection, means and modes of usage of such Personal
Information by Aurthot;
and to whom Aurthot will disclose such information;
Aurthot will protect the Personal Information including Sensitive
Personal Data or Information that is collected from the Users; and
Users may access and/ or modify their Personal Information.
Sellers. Accordingly, a condition of each User's use of and access to the
Website and to the other services provided by Aurthot to Users is their
understand the provisions set out herein prior to submitting any
Sensitive Personal Data or Information to Aurthot, failing which they are
required to leave the Website immediately.
Technology Act, 2000 and the rules, regulations, guidelines and
clarifications framed thereunder, including the (Indian) Information
Technology (Reasonable Security Practices and Procedures and Sensitive
Personal Data or Information) Rules, 2011.
is personal information?
Information” means any information that relates to a natural person,
which, either directly or indirectly, in combination with other
information available with Aurthot, is capable of identifying the person
Personal Data or Information” means Personal Information of any
individual relating to password; financial information such as bank
account or credit card or debit card or other payment instrument details;
physical, physiological and mental health condition; sexual orientation;
medical records and history; biometric information; any detail relating
to the above as provided to or received by Aurthot for processing or
storage. However, any data/ information relating to an individual that is
freely available or accessible in public domain or furnished under the
Right to Information Act, 2005 or any other law shall not qualify as
Sensitive Personal Data or Information.
of personal information collected by Aurthot:
User may have limited access to the Website and utilize some of the Services
provided by Aurthot without creating an account on the Website.
Unregistered Users can access some of the information and details
available on the Website. In order to have access to all the features and
benefits on our Website, a User may be required to first create an
account on our Website. As part of the registration process, Aurthot may
collect the following categories of Personal Information from the Users
(hereinafter collectively referred to as “User Information”):
(including country and ZIP/postal code);
chosen by the User;
financial account information; and
details as the User may volunteer.
order to avail the Services, the Users may be required to upload copies
of their prescriptions, on the Website and/ or e-mail the same to Aurthot
such prescriptions uploaded or otherwise provided by Users.
may keep records of telephone calls received and made for making
inquiries, orders, or other purposes for the purpose of administration of
may also receive and/or hold information about the User’s browsing
history including the URL of the site that the User visited prior to
visiting the website as well as the Internet Protocol (IP) address of
each User's computer (or the proxy server a User used to access the World
Wide Web), User's computer operating system and type of web browser the
User is using as well as the name of User's ISP. The Website uses
temporary cookies to store certain data (that is not Sensitive Personal
Data or Information) that is used by Aurthot and its service providers
for the technical administration of the Website, research and
development, and for User administration.
Website may enable User to communicate with other Users or to post
information to be accessed by others, whereupon other Users may collect
such data. Aurthot hereby expressly disclaims any liability for any
misuse of such information that is made available by visitors in such a
does not knowingly collect Personal Information from children.
may in future include other optional requests for information from the
User including through user surveys in order to help Aurthot customize
the Website to deliver personalized information to the User and for other
purposes are mentioned herein. Such information may also be collected in
the course of contests conducted by Aurthot. Any such additional Personal
Information will also be processed in accordance with this Privacy
for which your information may be used by Aurthot:
will retain User Information only to the extent it is necessary to
provide Services to the Users. The information which Aurthot collects
from you may be utilized for various business and/or regulatory purposes
including for the following purposes:
of the User on the Website;
the User’s orders / requests and provision of Services (including
provision of safe Services);
transactions with Users effectively and billing for the products/
administration and customization of Website;
that the Website content is presented to the Users in an effective
of personalized information and target advertisements to the User;
of Services, features and functionality of the Website;
and development and for User administration (including conducting user
identifiable information, exclusively owned by Aurthot may be used in an
aggregated or non-personally identifiable form for internal research,
statistical analysis and business intelligence purposes including those
for the purposes of determining the number of visitors and transactional
details, and Aurthot may sell or otherwise transfer such research,
statistical or intelligence data in an aggregated or non-personally
identifiable form to third parties and affiliates;
with requests, enquiries, complaints or disputes and other customer care
related activities including those arising out of the Users’ request of
the Services and all other general administrative and business purposes;
case of any contests conducted by Aurthot in which the User
participates, the User Information may be used for prize fulfilment and
other aspects of any contest or similar offering;
to the Users;
of identity of Users and perform checks to prevent frauds; and
Policy, either ourselves or through third party service providers.
and transfer of your Personal Information:
may need to disclose/ transfer User’s Personal Information to the
other service providers appointed by Aurthot for the purpose of carrying
out services on Aurthot’s behalf under contract. Generally these
contractors do not have any independent right to share this information,
however certain contractors who provide services on the Website,
including the providers of online communications services, will have
rights to use and disclose the Personal Information collected in
connection with the provision of these services in accordance with their
own privacy policies.
our affiliates in India or in other countries who may use and disclose
your information for the same purposes as us.
government institutions/ authorities to the extent required a) under the
laws, rules, and regulations and/ or under orders of any relevant
judicial or quasi-judicial authority; b) to protect and defend the
rights or property of Aurthot; c) to fight fraud and credit risk; d) to
part) ; or e) when Aurthot, in its sole discretion, deems it necessary
in order to protect its rights or the rights of others.
otherwise required by an order under any law for the time being in force
including in response to enquiries by Government agencies for the
purpose of verification of identity, or for prevention, detection,
investigation including cyber incidents, prosecution, and punishment of
case of contests conducted by Aurthot in which the User participates,
the concerned User’s information may be disclosed to third parties, also
be disclosed to third parties to the extent necessary for prize fulfilment
and other aspects of such contest or similar offering.
makes all User Information accessible to its employees and data
processors only on a need-to-know basis. All Aurthot employees and data
processors, who have access to, and are associated with the processing of
User Information, are obliged to respect its confidentiality.
identifiable information may be disclosed to third party ad servers, ad
agencies, technology vendors and research firms to serve advertisements
to the Users. Aurthot may also share its aggregate findings (not specific
information) based on information relating to the User’s internet use to
prospective, investors, strategic partners, sponsors and others in order
to help growth of Aurthot's business.
may also disclose or transfer the User Information, to another third
party as part of reorganization or a sale of the assets or business of Aurthot
corporation division or company. Any third party to which Aurthot
transfers or sells its assets will have the right to continue to use the
Personal Information and/ or other information that a User provide to us.
of the information:
Use is maintained by Aurthot in electronic form on its equipment, and on
the equipment of its employees. User Information may also be converted to
physical form from time to time. Regardless of the manner of storage, Aurthot
will keep all User Information confidential and will use/ disclose it
of the functionality of the Website is to maintain and organize such
information to effect sale and purchase of products. Aurthot may,
therefore, retain and submit all such records to the appropriate
authorities, or to Sellers who request access to such information.
Website is also designed for assisting the Users to access information
relating to surgical products. Aurthot may, therefore, retain and submit
all such records to the relevant Users.
will also ensure that User Information is not kept for a period longer
than is required for the purposes for which it is collected or as
required under any applicable law.
to third-party advertisements:
links to third-party advertisements, third party websites or any third
party electronic communication services (referred to as “Third Party
Links”) may be provided on the Website which are operated by third
parties and are not controlled by, or affiliated to, or associated with Aurthot
unless expressly specified on the Website.
you access any such Third Party Links, we request you review the
practices of Third Party Links.
Practices and Procedures:
adopts reasonable security practices and procedures to include,
technical, operational, managerial and physical security control measures
in order to protect the Personal Information in its possession from loss,
misuse and unauthorized access, disclosure, alteration and destruction.
takes adequate steps to ensure that third parties to whom the Users’
Sensitive Personal Data or Information may be transferred adopt
reasonable level of security practices and procedures to ensure security
of Personal Information.
hereby acknowledge that Aurthot is not responsible for any intercepted
information sent via the internet, and you hereby release us from any and
all claims arising out of or related to the use of intercepted
information in any unauthorized manner.
rights in relation to their personal information collected by Aurthot:
the information provided to Aurthot by a User, including Sensitive
Personal Data or Information, is voluntary. User has the right to
withdraw his/ her/ its consent at any time, in accordance with the terms
withdrawal of consent will not be retroactive.
can access, modify, correct and delete the Personal Information provided
by them which has been voluntarily given by the User and collected by Aurthot
User updates his/ her information, Aurthot may keep a copy of the
information which User originally provided to Aurthot in its archives for
User documented herein. In case the User seeks to update or correct, his/
her Personal Information, the User may exercise these rights by emailing Aurthot
and communicate the change(s) for updating Aurthot’s records.
a User, as a casual visitor, has inadvertently browsed any other pages of
and such User does not agree with the manner in which such information is
obtained, stored or used, merely quitting this browser application should
ordinarily clear all temporary cookies installed by Aurthot. All
visitors, however, are encouraged to use the "clear cookies"
functionality of their browsers to ensure such clearing/ deletion, as Aurthot
cannot guarantee, predict or provide for the behaviour of the equipment
of all the visitors of the Website.
a User has inadvertently submitted any Personal Information to Aurthot
not agree with the manner in which such information is collected, stored
or used, then such User can ask Aurthot, by sending an email to email@example.com containing the
rectification required, whether Aurthot is keeping Personal Information
about such User, and every User is also entitled to require Aurthot to
delete and destroy all such information relating to such user (but not
other Users) in its possession.
case the User does not provide his/ her information or consent for usage
of Personal Information or subsequently withdraws his/ her consent for
usage of the Personal Information so collected, Aurthot reserves the
right to discontinue the services for which the said information was
notes to the User:
does not exercise control over the sites displayed as search results or
links from within its Services. These other sites may place their own
cookies or other files on the Users' computer, collect data or solicit
Personal Information from the Users, for which Aurthot is not responsible
or liable. Accordingly, Aurthot does not make any representations
concerning the privacy practices or policies of such third parties or
integrity, or quality of the information, data, text, software, sound,
photographs, graphics, videos, messages or other materials available on
such websites. Aurthot encourages the User to read the privacy policies
of that website.
shall not be responsible in any manner for the authenticity of the
Personal Information or Sensitive Personal Data or Information supplied
by the User to Aurthot or any Seller. If a User provides any information
that is untrue, inaccurate, not current or incomplete (or becomes untrue,
inaccurate, not current or incomplete), or Aurthot has reasonable grounds
to suspect that such information is untrue, inaccurate, not current or
incomplete, Aurthot has the right to suspend or terminate such account at
its sole discretion.
shall not be responsible for any breach of security or for any actions of
any third parties that receive Users' Personal Information or events that
are beyond the reasonable control of Aurthot including, acts of
government, computer hacking, unauthorized access to computer data and
storage device, computer crashes, breach of security and encryption, etc.
User is responsible for maintaining the confidentiality of the User's
account access information and password. The User shall be responsible
for all uses of the User's account and password, whether or not
authorized by the User. The User shall immediately notify Aurthot of any
actual or suspected unauthorized use of the User's account or password.
will communicate with the Users through email and notices posted on the
Website or through other means available through the Service, including
text and other forms of messaging. The Users can ask Aurthot, by sending
an email to customercare@Aurthot.com containing the rectification
notice. In the event there are significant changes in the way Aurthot
treats User's Personal Information, Aurthot will display a notice on the
Website or send Users an email. If a User uses the Service after notice
of changes have been sent to such User or published on the Website, such
User hereby provides his/ her/ its consent to the changed practices.
and Grievance Redressal:
Aurthot addresses discrepancies and
grievances of all Users with respect to processing of information in a time
bound manner. For this purpose, Aurthot has appointed a designated person as
the grievance officer, who will redress the grievances of the Users
expeditiously but within one month from the date of receipt of grievance, and
who can be reached by sending an email to customercare@Aurthot.com.